Privacy Policy

1. Collected Personal Information and collection methods

Within this Policy, “Personal Information” is defined as information which could be used to identify a user, in accordance with Art. 2, Clause 1 of Japan’s Act on the Protection of Personal Information. Personal Information includes other information which could easily be cross-referenced to establish the identity of the user.
The types of Personal Information utilized and stored by the Company through its services is dependent upon the various collection methods described below:

(1) Personal Information supplied by the user

Personal Information supplied by the user, in order to use the Company’s website or services, may include the following:

• Newsletter and mailing list: email address
• Inquiries form: corporation or company name; email address; full name; phone number; affiliated department or section; website URL; inquiry subject and contents
• Application form: full name; gender; email address; phone number; postal code; address; employment history; current employment status; educational background; reason for application; contents of files submitted at the time of application (CV, employment history, personal summary); photographs of the user’s face

(2) Personal Information collected by the utilization of the Company’s website or services

The Company may collect Personal Information pertaining to access to the Company’s website or services, as well as the method(s) used for such access. This may include:

• Information concerning the user’s device; information stored in logs; cookies; and IP addresses

2. Intended uses of information

The Company collects Personal Information solely for the following purposes, or for other purposes which are evident based on the context in which said Personal Information is collected. Except as described in Article 3 below, Personal Information is not used for any other purpose.

• Communications from the Company such as mailing lists or newsletters
• The sending of materials and/or communication by email, phone, or postal mail, in response to an inquiry from the user or an application to join the Company
• The creation of statistics generated from anonymized usage data for the purposes of service improvement (hereafter, “Anonymized Data”)
• Communication via postal mail, email, or phone concerning Company products, services, events, or exhibitions
• Surveys regarding product development, service improvement, or for the purpose of better understanding customer needs

As required upon offering any of the Company’s services for the fulfillment of the above purposes

3. Prohibition on the disclosure or provisioning of Personal Information to third parties

The Company pledges to handle any collected Personal Information with appropriate care, and to refrain from disclosing said information to third parties, except for the following cases:

• When the user gives their consent for such disclosure
• When said information is entrusted by the Company to third parties who perform outsourced work on behalf of the Company for the purposes of offering the service requested by the user
• When such disclosure is required by law
• As permitted by the Act on the Protection of Personal Information or other laws

4. Measures taken when Personal Information is entrusted to third parties

In order to effectively conduct business operations and continuously provide improved services to our users, the Company may provide users’ Personal Information to third parties for outsourcing. However, the disclosure of such information will be limited to the minimum degree necessary to achieve the intended purpose. Additionally, the Company will take appropriate measures to ensure such third parties’ security management practices. The Company will also carry out appropriate monitoring of such third parties, including by the implementation of non-disclosure agreements.

5. Measures for the protection of Personal Information

The Company implements appropriate security measures to ensure the accuracy and safety of Personal Information. If a user wishes to inquire about, correct, or delete their Personal Information, the Company will confirm the identity of the user and take appropriate action baked upon the results of an investigation into the matter at hand.

6. Creation, provision, and use of Anonymized Data

The creation of Anonymized Data will be carried out in accordance with the Act on the Protection of Personal Information or other related laws. The Company will utilize appropriate standards and methods such that Anonymized Data cannot be used to identify a user or be reverse engineered to identify the original information which was used in its creation.
When creating the Anonymized Data described in the preceding Item, appropriate measures will be taken to ensure that the disclosure of Personal Information used to create the Anonymized Data, as well as the disclosure of details concerning the specific methods used to anonymize it, is limited to those individuals who are responsible for the data’s creation, management, and safeguarding.
When disclosing Anonymized Data, the Company will publicly announce which types of information in the Anonymized Data are disclosed and the method(s) of such disclosure.

7. Compliance with regulations and norms, and revisions of this Policy

In addition to complying with Japanese laws, regulations, and other standards applicable to Personal Information held by the Company, the Company will periodically review and improve this Policy in order to better protect the Personal Information of users or to comply with revisions to laws, regulations, and other standards. In the event of any changes to this Policy, this page will be used to notify users of these changes and their date of implementation. In such cases, the Company will handle the user’s Personal Information (including any provided before the changes) in accordance with the revised contents of this Policy to the extent required by law.

8. Protection of Personal Information on linked sites

The Company accepts no responsibility for ensuring the security of any Personal Information on sites which are linked to from the Company’s site but which are not owned or operated by the Company. Please confirm the status of any Personal Information protection offered by such third-party websites by examining their privacy policy, where applicable.

9. Enquiries

Please address any opinions, questions, complaints, or other inquiries regarding the handling Personal Information to:

Symbiobe Inc.

By mail: Kyodai Katsura Venture Plaza, South Building 1-39 Goryoohara, Nishikyo, Kyoto 615-8245, Japan

By email: [email protected]